Policies

Frequently asked questions. Stress not! Below are some answers to questions you may have. 

Shipping

Shipping is free.

Returns

Returns are accepted. Shipping cost to return item is paid by customer. Seven (7) days return window starting from date "delivered" to customer marked by USPS. 

Exchanges

Exchanges are accepted. Shipping cost to return item is paid by customer. Seven (7) days return window starting from date "delivered" to customer marked by USPS.  

Processing Time

2-3 days. But, I try to get most orders out the next day. A total expected arrival time of about 3-5 days.

Where is my Order?  

All orders receive a confirmation email with an updated tracking number once your item is sent out that can be tracked. But, if you are experiencing issues finding where your order is, just feel free to email me at whatevermugs@gmail.com. I will be more than happy to help you out. 

Other miscellaneous issues

Just send an email to me at whatevermugs@gmail.com. Happy to help you. 

That's all for now. 

:)